Privacy Policy
Firmiq ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you use our service at firmiq.org and app.firmiq.org.
1. Information We Collect
We collect information you provide directly, including your name, email address, firm name, and payment information when you register or subscribe. We also collect information about how you use our service, including log data, device information, and usage analytics.
2. How We Use Your Information
- To provide and improve our services
- To process payments and send invoices
- To send service-related communications
- To respond to support requests
- To monitor usage and prevent abuse
3. Data Sharing
We do not sell your personal information. We share data only with service providers necessary to operate Firmiq (Supabase for database hosting, Stripe for payments, SendGrid for email delivery) and as required by law.
4. Data Security
We implement industry-standard security measures including encrypted connections (HTTPS), row-level security in our database, and regular security audits. However, no method of transmission over the Internet is 100% secure.
5. Client Data
Data you enter about your clients belongs to you. We act as a data processor on your behalf and do not access client data except as necessary to provide the service or as required by law.
6. Data Retention
We retain your data for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time by contacting hello@firmiq.org.
7. Cookies
We use essential cookies to maintain your session and preferences. We do not use tracking cookies or third-party advertising cookies.
8. Your Rights
You have the right to access, correct, or delete your personal information. To exercise these rights, contact us at hello@firmiq.org.
9. Changes to This Policy
We may update this policy from time to time. We will notify you of significant changes via email or in-app notification.
10. Contact
For privacy questions, contact us at hello@firmiq.org or Midpoint Accounting Group Co., 120 Lowes Ct, Garysburg, NC 27831.